Terms of Service
Last updated: May 2025
OVERVIEW
This website is operated by The Merchman. Throughout the site, the terms “we”, “us” and “our” refer to The Merchman. We offer this website, including all information, tools, and services available from this site to you, the user, on the condition that you accept all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including those additional terms and policies referenced here or available by hyperlink. These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms carefully before using our website. By accessing any part of the site, you agree to these Terms. If you do not agree to them in full, you must not access the website or use our services.
We may update these Terms at any time by posting changes to this page. It's your responsibility to check back for updates. Your continued use of the website means you accept those changes.
Our store is hosted on Shopify Inc., which provides the online e-commerce platform that enables us to sell our products to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you confirm that you are at least the age of majority in your location, or that you are the age of majority and have given us consent to allow your minor dependents to use this site.
You must not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction while using our services (including but not limited to copyright laws).
Any breach of these Terms will result in immediate termination of your access to our services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone, for any reason, at any time.
You understand that your content (excluding credit card details) may be transferred unencrypted and may involve transmissions over various networks and adaptations to technical requirements. Credit card details are always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without our express written permission.
SECTION 3 – ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
We aim to keep the site accurate and up to date, but we can’t guarantee that all information is perfect. Some material may be historical and provided for reference only. You should always cross-check critical information before relying on it.
We may change or update content without notice, but we’re not obligated to do so.
SECTION 4 – MODIFICATIONS TO SERVICE & PRICES
Prices are subject to change without notice. We may modify or discontinue any part of the service at any time without prior warning.
We are not liable for any changes, price adjustments, or interruptions to the service.
SECTION 5 – PRODUCTS & SERVICES
Some products or services may be available exclusively online and may be limited in quantity.
We’ve done our best to represent product colours and images accurately, but screens vary and we can’t guarantee your display shows true colour.
We may limit sales to individuals, regions, or jurisdictions on a case-by-case basis. Product descriptions and prices may change at any time without notice. All offers are void where prohibited.
We don’t guarantee that any product or service will meet your expectations or that any errors will be corrected.
Returns and exchanges are handled according to our Returns Policy, which you can review anytime. A link is provided at the bottom of EVERY page on the site.
SECTION 6 – ACCURACY OF BILLING & ACCOUNT INFORMATION
We reserve the right to reject or limit any order you place with us. This may include limiting orders per customer, per household, or per billing/shipping address.
If we change or cancel an order, we may try to notify you using the contact details provided.
You're responsible for keeping your account details accurate and up to date, including payment info.
SECTION 7 – OPTIONAL TOOLS
We may give you access to third-party tools “as is” without warranty or endorsement. Use of these tools is entirely at your own risk.
Future tools or services added to the site will also be subject to these Terms.
SECTION 8 – THIRD-PARTY LINKS
Some content or services may link to third-party websites. We aren’t responsible for examining or evaluating them and do not warrant or accept liability for their content or practices.
You should review third-party terms and policies before engaging with them.
SECTION 9 – USER FEEDBACK & SUBMISSIONS
If you send us content (ideas, feedback, suggestions, etc.), you agree that we may use it freely and without obligation to you.
We may, but are not obliged to, monitor or remove content we find offensive, illegal, or in violation of these Terms.
You agree your submissions will not infringe on any third-party rights or contain harmful, offensive, or misleading content.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal info is governed by our Privacy Policy. A link to this is provided at the bottom of EVERY page on the site.
SECTION 11 – ERRORS, INACCURACIES & OMISSIONS
From time to time, the site may contain errors or omissions related to product descriptions, pricing, promotions, or shipping details. We reserve the right to correct any such errors and update or cancel orders if any information is inaccurate, even after an order has been submitted.
SECTION 12 – PROHIBITED USES
You’re not allowed to use the site or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in unlawful acts;
(c) to violate any regulations, rules, laws, or ordinances;
(d) to infringe on our intellectual property or the rights of others;
(e) to harass, abuse, insult, harm, defame, slander, intimidate or discriminate;
(f) to submit false or misleading information;
(g) to upload viruses or malicious code;
(h) to collect or track personal info of others;
(i) to spam, phish, or engage in similar disruptive practices;
(j) for any obscene or immoral purpose; or
(k) to interfere with the security of our services or networks.
We reserve the right to terminate your access for violating any of the above.
SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
We don’t guarantee that your use of our service will be uninterrupted, timely, or error-free.
You agree that your use of the service is at your sole risk. The service and all products delivered to you are provided “as is” and “as available” without any warranties or conditions of any kind.
In no case shall The Merchman, our team, affiliates, or service providers be liable for any loss, injury, claim, or any direct, indirect, incidental or consequential damages of any kind, including loss of profits, revenue, or data.
Where limitations of liability are restricted by law, our liability will be limited to the maximum extent permitted.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless The Merchman, our team, and affiliates from any claim or demand, including legal fees, made by any third party due to your breach of these Terms or your violation of any law or third-party rights.
SECTION 15 – SEVERABILITY
If any part of these Terms is found to be unlawful or unenforceable, that part will still be enforced to the fullest extent allowed, and the rest will remain fully valid and in effect.
SECTION 16 – TERMINATION
These Terms are in effect unless and until terminated by either you or us.
You may terminate by ceasing to use the site. We may terminate or suspend your access at any time if you breach these Terms or we suspect misuse. Any obligations or liabilities incurred before termination will survive.
SECTION 17 – ENTIRE AGREEMENT
These Terms, plus any policies or operating rules posted by us, make up the entire agreement between you and us.
If we don’t enforce a right or provision, it doesn’t mean we waive it.
SECTION 18 – GOVERNING LAW
These Terms and any disputes arising from them are governed by the laws of the United Kingdom, without regard to conflict of law rules.
SECTION 19 – CHANGES TO TERMS
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right to update, change or replace any part of these Terms by posting updates here. It’s your responsibility to check for changes. Continued use of the site means you accept those changes.
SECTION 20 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to: info@themerchman.com